The staff and services at Ascend were wonderful. The staff really listened to me, understood what OT and PT I needed, and were always professional, empathetic, and skilled. I especially appreciated Nat and Bex. They helped me come a long way in regaining mobility and strength and I highly recommend them.
I've been to numerous physical therapists in my lifetime and Heather at Ascend is hands down the best I've ever seen. There's not even a close second. It's like she can see into my injury and knows exactly what I'm feeling as she manipulates my body to do what it's meant to do. She's kind, friendly, and professional.
Bex at the front desk is super friendly and keeps everything functioning perfectly, from scheduling to billing. She's got a cool accent too. :)
The thing that really sets Ascend Physical Therapy apart from all other PT businesses I've ever seen is their attentiveness to their patients. Every visit, every time, is one on one. There's none of this "warm up on the bike, and I'll give you some exercises to do and come back and check on you" while the PT then goes and works with one or two other patients. That is unheard of at Ascend. It's just not their methodology.
I am such an enthusiastic supporter of Ascend, I almost hope I get injured again so I can go back! (Ok, not really, but you know what I mean). :)
Nat is the bomb!
I came to them because it was affordable and my insurance was compatible with their facility. I came because I had pulled my hamstring twice within a month (playing soccer). I figured I would be done playing soccer for 6 months to a year (from what I read online). Nat got me playing within 3 months. Not only are they personable here, they know their fields very well. Even when I had random questions, Nat had well informed answers right away. I was shocked how awesome this place was because it's a smaller operation, but I highly, HIGHLY, recommend them.
I would highly recommend Ascend Physical Therapy to any one!! Dr. Nat and the staff are incredible and professional. I've gone for a few different issues and each time I've gone I never felt rushed or just another number. Thank you Ascend!!
Ascend is the place to go if you want to get better. Great team! Personal treatment. It is a really nice change from the bigger PT places. They actually care about you.
I had a shoulder problem that was not improved when I saw another health care professional, but Nat helped me get better in less than a month -- just in time for some major karate events I had.
I am even more grateful for the help Nat gave my 17-year-old son. We came in for what we thought was a strained calf muscle, but it turned out to be much more serious. Nat examined him and said that before we try any physical therapy, we should get an ultrasound to rule out a blood clot. It turned out that my son *did* have a Deep Vein Thrombosis! So, Nat called it exactly, even though blood clots are rare in teenagers.
Heather helped me recoup from total shoulder joint replacement. I highly recommend Ascend. Professional, caring, compassionate coupled with the right sense of humor.
I started going here after a car accident and the improvement I've seen since beginning treatment is amazing. Not to mention everyone on staff is so friendly and professional. I would definitely recommend Ascend to anyone looking for a PT.
Nat worked with me to help me recover from a particularly bad episode with a herniated disc. He was very engaged, attentive, and positive. He found me some good exercises and stretches to do, demonstrated and ensured I was doing them correctly. He also helped with soft-tissue massage that relieved a lot of my pain.
My particular injury was not fixable with PT (I knew this), and Nat was upfront about that. That said, I did get significant relief before and after more aggressive medical treatments.
Lastly, they billed my insurance directly, so I didn't have to file claims.
Ascend was helpful in my recovery. They gave me at home workouts and tips for success during and after my care with them. I was always seen on time and recieved excellent service. The staff is very friendly and professional and helped me return to all of hobbies, including white water rafting in time for the summer!
I went in with a frozen shoulder and Dr. Nat did a great job. He was highly recommended by my Doctor. I too highly recommend them!
Heather is an absolutely incredible PT. I have worked with several PT's over the last few years recovering from two major surgeries and no one even begins to compare to her in terms of knowledge, professionalism, availability, or overall care for the patient. I give Ascend Physical Therapy, and Heather in particular, my highest recommendation without any reservations.
Nat Collins is fabulous! I limped in with bad arthritis in one knee and some arthritis in the other. I was just hoping to forestall a knee replacement by a few months. Now I walk almost normally. I can hold off on buying a new car because I can get in and out of my current one reasonably well, and I don't burst into tears due to the pain anymore. I have gotten fabulous personalized attention with a focus on problem-solving. I think that knee replacement might have to wait a few years! I could not recommend these folks more highly!
I've been coming here for a couple of weeks with an old shoulder injury that's never gone away. I've worked with other physical therapists in the past, and even chiropractors, and no one was able to help beyond just throwing some ice on the area and doing basic stretches.
Heather was able to figure out what was happening immediately and get to the root of it, and after only a few visits, my pain is completely gone. I can finally get back to my usual training in the gym, completely pain-free.
I was blown away by the quality of their service, having been to many other PTs, and wouldn't hesitate to recommend them to anyone. This place is awesome!
I had issues with a recurring injury that's over a decade old. I saw my doctor who referred me to an orthopedic doctor and both of those were a waste of time and money! Neither doctor cared enough to stop and listen and find a solution to relive the pain I was in. In the midst of all that craziness and running around they were having me do, I stumbled upon this place and decided to give it a shot! Well it was the BEST thing that could have ever happened because I found Nat here and his knowledge and ability to listen to what was going on with me was an absolute blessing! Not only did he immediately relieve the pain I was having, but he gave me exercises and stretches that helped get me back on track in no time. Now when I have any issues, I go straight to him first! I know that if he can't help, he will suggest a next step that's beneficial to me and my recovery. I couldn't be happier with this place and their staff, especially Nat! He's the BEST!
"I love this place! Both PTs I've worked with have been fantastic. I'll be having surgery this summer and am so glad that I have a PT I already trust to help me through the rehab. Bex at the front desk is wonderful, too! I recently saw what the typical PT practice is like, and it was busy, noisy and the PTs had mutliple patients at once. Ascend is laid back, quiet, and your PT gives you their undivided attention. Highly recommend!"
It was my luck to find this group to help me recover from knee replacement surgery. Staff is super friendly and accommodating. Their expertise in manual therapy along with guiding me through strength, balance and flexibility reeducation allowed me to speed through recovery. The hands on manual therapy, in my opinion, was the key. Thank you !!!
I highly recommend Ascend Physical Therapy. I worked with Heather and she patiently listened to all of my concerns. I was impressed with her in-depth knowledge, her verbal explanations, and her gentle therapeutic touch. With her physical therapy and easy to understand home exercises, I immediately started feeling better. She took care of everything, including: working with the insurance company, prompt return of phone calls and flexible scheduling. I felt very comfortable trusting her with my care and attribute my full recovery to her. I have no doubt that anyone I refer to her will have a similar experience.
Excellent care. I went to Ascend Physical Therapy due to a sports related injury and the help I received was more than what I anticipated. Heather took great care of me and made many helpful suggestions without pushing any unnecessary treatments. I was very impressed to say the least. I would recommend this business to anyone needing physical therapy assistance based on my visit with them and plan to use them in the future as needed!